1hr 30mins Verifiable CPD, 1 Module, 8 Learning ResourcesCourse SummaryThis tutorial on creating Champions League winning dental teams is kindly provided by Chris Barrow from his Extreme Business Academy.In his 20+ years of working with den ...
Handling Patient Complaints
30mins Verifiable CPD, 3 Modules, 3 Learning ResourcesCourse SummaryIn this short but powerful course, Dr.Toy covers how valuable well-handled complaints can be for the improvement of patient-focused services. In particular the following ...
Novel Decontamination & Disinfectant Techniques
40mins Verifiable CPD, 1 Module, 1 Learning ResourceCourse SummaryIn this presentation Thomas Stuecken presents on novel decontamination technologies and disinfection techniques for in-built structures in the practice environment, such as floors, ...
Handling difficult patients: GDC standards for complaint handling
1hr Verifiable CPD, 2 Modules, 7 Learning ResourcesCourse SummaryTogether with 28 organisations from across the dental sector, the GDC has developed a set of universal principles for handling complaints about dental professionals. Six c ...
Medical Emergencies in Dentistry
55mins Verifiable CPD, 1 Module, 1 Learning ResourceCourse SummaryIn this comprehensive overview, John Horton discusses the initial protocols and procedures that all dental practices should be familiar with in the initial management of medical em ...
Survival of the Smartest: CQC & NHS Regulations
1hr 15mins Verifiable CPD, 1 Module, 1 Learning ResourceCourse SummaryIn this presentation, Dr Raj Rattan looks at how you can best prepare for the future and how you can stay ahead of the crowd. He will take an in-depth look at the CQC and what ...
The Early Detection of Mouth Cancer
40mins Verifiable CPD, 1 Module, 1 Learning ResourceCourse SummaryIn this short presentation, Dr. Lewis gives an excellent overview of how all dental team members can be involved in the early detection of mouth cancer. It stresses the im ...