30mins Verifiable CPD, 3 Modules, 3 Learning Resources
In this short but powerful course, Dr.Toy covers how valuable well-handled complaints can be for the improvement of patient-focused services.
In particular the following ...
1hr Verifiable CPD, 2 Modules, 7 Learning Resources
Together with 28 organisations from across the dental sector, the GDC has developed a set of universal principles for handling complaints about dental professionals.
Six c ...