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Practical Lessons in Leadership

1hr15m Verifiable CPD, 1 Module, 1 Resource

Course Summary

Leadership skills are becoming ever more key to running a productive, patient friendly and rewarding practice particularly as you are no doubt being stretched doing your day job as well as implementing new protocols.

This masterclass is hosted by Chris Strevens (Director and Co-owner – Frank Taylor & Associates, find out more here) and Simon Gambold (Leadership & Engagement Coach – Engage the Team, find out more here).

Simon looks at the key team engagement skills required to tap into the potential of your team members, so you can continue to delight patients whilst improving productivity and creating a less stressful and happier workplace. It also looks at some “Lessons from Practice” gleaned over the past few months.

Learning Content

This course will enable the learner to discover more about the importance of good leadership skills and team engagement within a dental practice

Aims & Objectives

On completion of this course, the learner will have:

  • Understood how to build effective communication within their team, patients, and others.
  • Gained an increased awareness of the importance of good leadership skills.
  • Learnt ‘lessons from the practice’.

Development Outcomes

A. Effective communication with patients, the dental team, and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk
B. Effective management of self, and effective management of others or effective work with others in the dental team, in the interests of patients at all times; providing constructive leadership where appropriate
C. Maintenance and development of knowledge and skill within your field of practice
D. Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first

Members can enrol now by logging in here, if you’re not yet a member you can register here.

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