image of Laura Horton

First Steps to Becoming a Treatment Coordinator (TCO) with Laura Horton

45mins verifiable CPD, 1 Module, 1 Resource

Course Summary

The Treatment Coordinators (TCO) role is to educate, spur, drive, and encourage patient participation in dental care with the aim of increasing case acceptance.

TCOs are being recognised as having a vital role in modern-day practices. If you are a Dental team member looking to increase your responsibilities within the practice this webinar will be of great interest to you.

Becoming a treatment coordinator with Laura Horton

In this very informative video lecture, Laura Horton from Horton-Consulting covers a wide range of topics relating to becoming a TCO. You will learn the skills required to be able to guide your patients seamlessly through the treatment coordination appointment.

If you found this introductory webinar to be useful, Horton-Consulting also run their “TCO Club” which provides access to even more resources and a community to help TCOs perform their role.

To find out more about Laura Horton and Horton-Consulting’s services please click here.

This video webinar covers the following areas:

  • Understand how your patients will benefit from treatment coordination. 
  • Be able to deal with objections.
  • Discover all of the vital stages that go into providing a consultation.
  • Learn how to deliver the language necessary to be able to guide your patients seamlessly through the treatment coordination appointment.
  • To give an overview of the role of a treatment coordinator and steps taken to become one.

4everlearning seeks to provide its members with interesting courses from leaders in their respective fields. 4everlearning does not have any commercial interest in the companies mentioned and is not affiliated to them in any way.

Learning Content

To give an overview of the role of a treatment coordinator and steps taken to become one.

Aims & Objectives

  • Understand how your patients will benefit from treatment coordination.
  • Discover all of the vital stages that go into providing a consultation.
  • Learn how to deliver the language necessary to be able to guide your patients seamlessly through the treatment coordination appointment.

Development Outcomes

A. Effective communication with patients, the dental team, and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk.

B. Effective management of self, and effective management of others or effective work with others in the dental team, in the interests of patients at all times; providing constructive leadership where appropriate.

C. Maintenance and development of knowledge and skill within your field of practice.

D. Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first.

Members can enrol now by logging in here, if you’re not yet a member you can register here.

Comments are closed.