1hr 44mins Verifiable CPD, 10 Modules, 10 Learning Resources
This course covers the ten Soft skills that Dental professionals need to enable us to effectively work with others. No matter what your position, organization, or industry, you work with people! Taking the time to build effective soft skills can contribute to a more efficient, and more productive workplace.
The top 10 Soft Skills online presentation helps you begin to see how important it is to understand the importance of having/developing a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, all members of the team will improve in almost every aspect of their professional life.
Aims & Objectives
Through the exploration/identification and development of 10 critical soft skills the workshop will help participants enhance patient care by development of soft skills towards optimising interpersonal effectiveness, effective management of self, effective management of others, maintenance/development of skills, behaviors, and attitudes which maintain patient confidence in you, and maintenance of effective communication with patients, the dental team, and others across dentistry.
A. Effective communication with patients, the dental team, and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk.
B. Effective management of self, and effective management of others or effective work with others in the dental team, in the interests of patients at all times; providing constructive leadership where appropriate.
C. Maintenance and development of knowledge and skill within your field of practice.
D. Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first.